Dale Masi, D.S.W., has evaluated the clinical work of hundreds of therapists for over 15 years. She has written eight books and over 40 articles in the Employee Assistance Programs (EAPs), human services and workplace areas. She is a professor at the University of Maryland School of Social Work and CEO of Masi Research Consultants, Inc., whose clients have included Bristol-Myers, IBM, the Internal Revenue Service (IRS), Merrill Lynch, Toyota and the U.S. Postal Service.